Terms and Conditions

Effective Date: 12/15/2025

Welcome to Eleon (“Eleon,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of our website located at www.eleondirect.com (the “Website”) and any purchases made through it.

By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, you have the right to exit and cease using Eleon's website.

1. Eligibility:

You must be at least eighteen (18) years old and legally capable of entering into a binding contract under applicable United States law to use this Website or make a purchase. By using the Website, you represent and warrant that you meet these requirements.

2. Account Responsibility:

If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activities conducted under your account. You agree to notify us immediately of any unauthorized access or use of your account.

We reserve the right to suspend or terminate accounts that contain inaccurate, incomplete, or misleading information, or that violate these Terms.

3. Orders, Pricing, and Payment:

All orders placed through the Website are subject to acceptance by Eleon. We reserve the right to refuse or cancel any order at our discretion, including but not limited to orders affected by pricing errors, inventory issues, or suspected fraud.

Prices are subject to change without notice. Applicable taxes and shipping charges will be added at checkout.

4. Shipping & Delivery:

Shipping times provided are estimates and not guaranteed. We are not responsible for delays caused by carriers, customs, weather, or incorrect shipping information provided by the customer.

5. Returns & Refunds:

Returns, refunds, and exchanges are governed by our Return Policy, which is incorporated into these Terms by reference. Please review the Return Policy on our Website for full details.

6. Product Use & Disclaimer:

Products sold on this Website are intended for their advertised purposes only. Improper use may result in damage or injury. You assume all responsibility for safe and proper use.

7. Limitation of Liability:

To the fullest extent permitted by law, Eleon shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the Website or products purchased, including but not limited to loss of profits or data.

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

8. Intellectual Property:

All content on the Website — including text, images, graphics, logos, product designs, and software — is owned by or licensed to Eleon and is protected by U.S. and international intellectual property laws.

You may not copy, reproduce, distribute, modify, or exploit any Website content without our prior written permission.

9. User Content & Reviews:

If you submit reviews, comments, or other content, you grant Eleon a non-exclusive, royalty-free, worldwide license to use, display, reproduce, and distribute such content for marketing or operational purposes.

We reserve the right to remove any content that is unlawful, misleading, or inappropriate.

10. Prohibited Uses:

You agree not to:

  • Use the Website for unlawful purposes.
  • Engage in fraud or misrepresentation.
  • Interfere with the Website’s operation or security.
  • Attempt to scrape, reverse engineer, or exploit Website data.

11. Changes to These Terms:

We may update these Terms from time to time. Changes will be posted on this page with an updated effective date. Continued use of the Website constitutes acceptance of the revised Terms.

12. Governing Law & Disputes:

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to conflict-of-law principles.

Any disputes arising under these Terms shall be resolved exclusively in the state or federal courts located in Ventura County, California, unless otherwise required by law.

13. Privacy:

Your use of the Website is also governed by our Privacy Policy, which explains how we collect and use personal information.

14. Contact Information:

If you have questions about these Terms, please contact us at: